Desktop Management

Energy Management - An inexpensive & effortless way to Go Green!

• Maximize power savings by automatically shutting down network connected devices
• Centralized reporting with granular control
• Realistic power saving reports, reflecting near accuracy
• Reduce global warming & minimize your carbon footprint
• Very quick Return on Investment

Customer Interaction Management

For the Enterprise

• ITIL based incident management life-cycle with a flexible work-flow
• Fine grained permission control for both agents and end user roles

For Service Providers

• Web based master helpdesk integrating multiple helpdesks or multiple instances for a unified skill based and load based routing.
• Adapters available for Remedy, Salesforce, HP, Servicedesk. Others can be built on demand.

Desktop Management

Software Asset & Usage Management

• Track different types of software like managed, prohibited and open source. Also tracks different types of licenses such as individual, enterprise & OEM.
• Maintain software compliance for all managed software based on installations and purchased licenses; notifications sent on compliance violations
• Software Metering to identify usage in each machine, redundant application installations & relocation of unused software.
• Remote Control & Support for desktops

Infrastructure Management

• Monitoring of Availability, Performance and State of IT & OA Infrastructure
• Increased productivity through automation & exception based management
• Out-of-the-box decision analytics including real-time dashboards
• Supports distributed heterogeneous deployments

Desktop Management

Data Protection & Policy Management

• Real-time tracking and alerts based on configuration and system policy thresholds
• Detect unauthorized installation and use of software
• Enable or disable ports as per corporate policies. Avoid USB data theft
• Remote Control & Support for desktops

Asset Tracking and Management

• Track the complete lifecycle of an asset with audit trails providing insights into changes like asset states, owners, users and relationships.
• Tracks all purchases & contracts for different asset types with notifications on contract expiry.
• Reduce software audit expenses with on-demand audits and report on compliance.